 |
samples. resume. contact. about. |
21st Century Systems, Inc. • Bremerton, Washington
- Managed small and large software releases in areas of design, scheduling, requirements documentation, specification writing, regulation research, marketing, and costing for a
Quality Assurance Specialist • 2000-2003
LION Mortgage Technology Solutions • Gig Harbor, Washington
- Managed small and large software releases in areas of design, scheduling, requirements documentation, specification writing, regulation research, marketing, and costing for a mortgage Internet software solution used by Fortune 500 companies.
- Assured quality products through creating and administering software lifecycle test plans based on internal and external customer requirements.
- Created project plans and specifications for the design, implementation, and maintenance of new mortgage template web template system.
- Implementation, design, html, CSS, and on-going support for external and internal customers of numerous mortgage websites.
- Responsible for training and training documentation for software systems and applications.
- Insured SAS70 compliance; test plans creation and audit trails; customer service focus; implementation of Internet mortgage solutions.
bobOmatic website solutions • Tacoma, Washington
- Full service web design and hosting targeted at small business owners.
Safeway Information Technology • Bellevue, Washington
- Implementation and ongoing support for software and hardware rollouts to stores.
Microsoft Corporation • Redmond, Washington
- Many roles encompassing managing data steams and content for all marketing materials, developing specs and training process for IT project, to managing processes for Quality Assurance of manufacturing processes.
- Developed, administered, and monitored quality programs and processes both internally and with external vendors - hardware, software, and print materials.
- Tracked major worldwide manufacturing milestone, managing data flows for internal and external customers.
Olympic College & North Seattle College • Information Technologies
University of Washington • Non-Profit Management (grants, marketing & management)
Shoreline Community College • Business and Communications Studies